OH. MY. GOD.

today was quite possibly the most drama filled day yet i have worked.  it was all around pretty shitty the way that people acted, and it wasn't even directly at me.  the first one was this woman whose recipt had expired and her two steamers (not vacuums) didn't work.  they were covered under warranty, but by the manucfacturer and not the store.  so she tried to get a refund from the store which we can't do because she had waited too long and so she would only be able to exchange them which i guess she didn't want to do.  nobody at all can override that particular function and the only thing we could do is give her the manufactuer's number which she said she already called and it would cost her $35 to send each of the two things in.  which she would get back, according to chelsea.  anyway, long story i know and the conclusion is that she stormed out, said she will never shop there again (which we get a lot) and left her two things there on the counter.

so then, less than ten minutes before the store closed this guy came in with a 32' plasma tv he had bought earlier in the day for $1500.  chelsea had just said that he might bring it back and that if he did we had to make sure to apply the 15% restocking fee since there was nothing wrong with it.  so anyway, before i did anything i told him that and he got all mad saying it was our fault because he thought it was hdtv capable but it wasn't, just hdtv ready (which it said RIGHT ON THE BOX THAT HE DIDN'T READ FOR HIS $1500 TV) and anyway.  so i called chelsea over who said the same thing, blah blah blah, and i guess he must have been rude while i was helping a customer, because then i heard her tell him off and say she was a manager and he needs to show her some respect and she would call someone else over, and he needed to show her respect too, and i was just like "haha!" in my head because i thought that was fabulous.  *takes a breath*  but then i started closing lanes, so i missed the end of all that,  i just couldn't believe it.  he looked like a college student buying this.  and he didn't read the box because we are supposedly completely knowledgeable of all the products we sell. 

right.

fucker.

so that was that, and i came home and accidently set off the smoke detector because someone hadn't cleaned out the toaster oven.  but i am a little better now.  ian left some reno 911 over here and even though i have seen most of these, they are improving my mood.